We are independent academic researchers who want to find out if and how this system is helping give people better access to justice.


LSA Conference Presentation

On May 29, 2020 we presented some of the preliminary findings of our research at the Law & Society Association's 2020 Annual Meeting. We hope to organize another presentation soon, but until then, we've posted our slides from the LSA conference presentation alongside our speaker notes...

Booth Case at the BC Court of Appeal: A Setback for the CRT – And for Access to Justice

On Thursday May 28, the BC Court of Appeal released a judgment about the CRT (The Owners, Strata Plan NW 2575 v. Booth, 2020 BCCA 153) that could have the unintended consequence of reducing ordinary people’s ability to get that kind of help...

Study Update!

Our survey on user experiences with the CRT closed at the end of October. Since then, the CRT has been in the news, as all courts have suddenly had to deal with working remotely in the pandemic. The CRT is attracting interest because it has been doing that all along.

Over the last few months, we have been organizing and interpreting the results of the user experience survey.

On Friday May 29, we will present some of our preliminary findings at the Law and Society Association annual conference...

Guest Post: CRT User Experience Study

Our guest blog post on the Civil Resolution Tribunal's website:

Independent Researchers Looking to Talk to People About Their Experiences Using the CRT

 A team of independent, academic researchers, based at Thompson Rivers University and led by Katie Sykes (Associate Professor, Faculty of Law) are looking to discover if – and how – the CRT is helping make justice more accessible in BC...

CRT Study blog post

User-centered Experience

It’s a fascinating initiative, and our project is primarily focused on determining what sort of experience people have had when using the CRT, as well as investigating how legal stakeholders (lawyers, judges, frontline workers, etc) feel about the CRT and its expanding jurisdiction through a combination of anonymous survey questionnaires and interviews...
(Source: Factum De Jure, June 4, 2019.)

TRU researchers awarded prestigious federal grants

Four TRU researchers received more than $365,000 through the Social Sciences and Humanities Research Council (SSHRC) Insight Development Grants program, announced today by the Government of Canada....
(Source: TRU Newsroom, January 30, 2019.)