We are independent academic researchers who want to find out if and how this system is helping give people better access to justice.

Frequently Asked Questions

Are you connected to the Civil Resolution Tribunal or Government of BC?

No, we are not part of the Civil Resolution Tribunal or the Government of BC. We are independent researchers from Thompson Rivers University. This project is funded by a grant from the Government of Canada’s Social Sciences and Humanities Research Council. You can read a bit more about the grant by clicking here.

Will anyone be able to see that I did the survey and what my answers were?

The survey is anonymous and no one's name and identity were asked for or will be used. We asked if it was ok to quote text from written answers, but these quotes won't/can't be attributed to individual participants.

What will my survey/ interview answers be used for?

We aim to write three articles and a book that talk about what we learn from the survey and interviews. Survey answers will remain completely anonymous, and will mostly be presented in the form of statistics (ex. 40% of people said that they solved their problem through mediation). Interview answers will only be quoted with the participant's permission.